Thursday, December 02, 2004

How do you spell I.N.S.A.N.E.

This was suppose to be a limited stress day for me. The boss isn't around, I should have been free to catch up on work. Instead I am far from relaxed.

First off I will admit, I'm not the best teacher in the world. I get very impatient with people. For quite a while now my boss and I have agreed that our payroll department needs to be kicked into the 21st century. They are still doing timesheets, certified payroll reports and union reports manually. This is leading to a lot of wasted time, which could be spent on other things. Our payroll manager is quite happy and does not want to change anything she does. Our other payroll clerk is more open to change, but in her attempts to make things better she is bittting off more then she can chew. Today she decided to some of her certified reports in excel. Great! Except for the fact that she doesn't know how to create a spreadsheet or formulas, etc. So, I've been spending a good portion of my day in there working with her. I've asked my boss more then once to please send the two of them to a class, he keeps saying okay, then nothing is done. I don't mind helping people, showing them how to do something, but she is not even grasping the basics.

The situation is complicated more by the fact that neither of these women is computer savvy at all, They have no idea how files are stored on our network, or even what a file is. I just want to scream, but I can't.

Then, my new assistant was pulled from me this week because our billing coordinator was behind and needed help. This week was scheduled to be more training for her since I was catching up on work, and that's now pushed back. This morning I'm at my desk when I here her paging over the intercom she is filling in for the receptionist, she never told me, I called the Billing coordinator, she never told her either. There is too much work to be done down here for her to be filling in on the reception desk. GRRRRRRR...

Of course there are the comical moments at work. One co-worker left work at 9:30 today came back at 12:00pm. Where did she go? For a botox injection. She is on company time getting a botox injection?????? Brilliant, just Brilliant!

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